(1) Will deal with your Silicone Fruit Fork within 3 days. If you haven't received any feedback, pls contact us via T.M or call us directly.
(2) Keep a good comment for our goods & service.
(3) For we are a factory, we can produce various kind of silicone products, including silicone promotional gifts and silicone kitchen utensils and other silicone goods for iphone and computer. ODM and OEM are highly welcome!
(4) If you have an idea about Silicone Fruit Fork, but don't have a clear artwork and design, you can contact us and our professional engineer will design and make the art work for your confirmation. Of course, your unique design will seriously be kept confidential.
(1) Pls contact us anytime for Silicone Fruit Fork information.
(2) After the delivery of products, we will keep track of Silicone Fruit Fork and keep you informed.
(3) Any loss occurred, if caused by our part, we will be prepared to cover it; and if not, we are willing to do you a favor at any time.
(4) Pls feel free to contact us if you have any suggestion or new idea! Win-win cooperation is our long time pursuit, or business won't last long! So pls trust us if you choose us! And of course, we will be good on our part!
If U want to import some products to test the market , we can provide the lower MOQ .
Packing & Delivery
(1) Silicone Fruit Fork: PVC Box. Carton size: 41*42*38.5cm.
(2) or according your request customized a color box/PET/PVC box
(1) Shipment way : DHL, UPS, FEDEX, EMS, TNT or other international express for small order By Air. They will provide door to door service. Large order can be sent by sea
(2) Will send the cargos within 7-15 days, once made the payment
(3) Whole custom taxes should be paid by buyers, we will make sure the actually commercial charge lower so that we can reduce the taxes in buyer country
Q1: Are you a trade company or manufacturer?
Dongrong: We are manufacturer with our own factory.
Q2: What is the payment term?
Dongrong: 30% deposit and balance before shipping by T/T, L/C at sight or cash in USD/ RMB.
Q3: Which port will you use?
Dongrong: Shenzhen port.
Q4: Packing with my own logo is available?
Dongrong: Yes, OEM/ODM is available.
Q5: How can I visit your factory?
Dongrong: We are close to Shenzhen/HK/SZ.
Q6: Can I have a sample order for Silicone Fruit Fork?
Dongrong: Yes, we welcome sample order to test and check quality, one or two sample is available for our stock models, and the air-freight charge will be paid by customer cuz we need to check customized model with salesman.
Q7: How can I get a tracking number of my order that has been shipped?
Dongrong: Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.
Q8: What about the lead time?
Dongrong: Sample for 1-3 days, mass production for about 4-7 days.
Q9: Do you have any MOQ limit for Silicone Fruit Fork?
Dongrong:500pcs, 1pc for sample checking is available.
Q10: How do you ship the goods and how long does it take to arrive?
Dongrong: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are acceptable.
Q11: How to proceed an order Silicone Fruit Fork?
Dongrong: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q12: Is it OK to print my logo on Silicone Fruit Fork?
Dongrong: Yes. Emboss logo is the most popular printing way. Pls inform us formally before our production and confirm the design firstly based on our sample.
Q13: Do you offer guarantee to the products?
Dongrong: Yes, we offer 6 months warranty to our products.
Q14: How to deal with the faulty?
Dongrong: Firstly, our silicone food fork are manufactured in strict quality control system and the defective rate is less than 0.2%.
Secondly, in the guarantee period of silicone fruit fork, we will send new item with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.